Every customer answered. Nothing sent without you.

Where it answers

• Instagram Direct

  Messages to your professional account, including the replies to a story and the first message from an ad.

• WhatsApp Business

  The Cloud API, with the 24-hour window and approved templates handled for you, and voice notes transcribed.

How one answer happens

1. A customer writes

   Several messages in a row are waited out and read as one thought, the way a person would read them.

2. A reply is drafted

   From the facts you uploaded and the tone of your own past replies — two separate libraries, so the assistant can sound like you without inventing what you sell.

3. You decide, or you have already decided

   Approve it yourself, edit it first, or let autopilot send the ones that clear every check.

4. It is sent like a person would

   After a short, uneven pause rather than in the same second, and never twice for the same message.

Three settings, and you choose per channel

• Off

  Nothing is generated and nothing is sent. The conversation is still mirrored, so you lose no history.

• Drafts only

  Every reply waits for a person. This is where a pilot starts.

• Autopilot

  Replies that pass every check go out on their own. The ones that do not still wait for you.

What keeps it safe

• Take over at any moment

  Open a conversation and it is yours — a reply already scheduled is cancelled rather than sent behind your back.

• One switch stops every send

  Nothing leaves while it is on, and the work is held rather than thrown away.

• A changed conversation is not answered from memory

  If the customer writes again while a reply waits, that reply is withdrawn instead of arriving out of step.

• Every draft, decision and send is recorded

  Who approved what, when it went out, and why something was held — readable afterwards, not only in a log file.

What you work in

• Inbox

  One inbox for both channels, with the customer’s history beside the thread.

• Review

  A queue of replies waiting for a person, with the reason each one is waiting.

• Leads

  A board that follows a conversation from first message to deal.

• Knowledge

  The facts the assistant may use, versioned, with a tester that shows what it would cite.

• Style

  Your own past replies, chosen and verified, as the tone to imitate.

• Analytics

  What was answered, what was held, and how long people waited.

• Settings

  Modes, quiet hours, delays and limits — and a playground that drafts without sending.